UAE End-of-Service Dues: How to Claim Unpaid Amounts (2024 Guide)

Last Updated on July 10, 2024 by Vadim

Understanding how to claim unpaid end-of-service dues is crucial for employees in the UAE, especially those working in free zones. This comprehensive guide outlines the process for both free zone and mainland employees, highlighting the new streamlined procedures for 2024.

Understanding UAE End-of-Service Dues Claims

Before diving into the claim process, it’s important to know that the steps differ for free zone and mainland companies. Free zone employees must first approach their free zone authority, while mainland employees can directly contact the Ministry of Human Resources and Emiratisation (MOHRE).

Calculating Your End-of-Service Dues

To initiate your UAE end-of-service dues claim, start by calculating your total dues, which typically include:

  1. Gratuity
  2. Unpaid salary
  3. Leave balance

Claiming End-of-Service Dues in Free Zones

For employees working in UAE free zones, follow these steps to claim your unpaid end-of-service dues:

  1. Approach your free zone authority first
  2. If unresolved, obtain a referral letter for MOHRE
  3. File a complaint with MOHRE using the referral letter

Mainland Employees: Direct MOHRE Process

Employees of mainland companies can follow a more straightforward process:

  1. Contact MOHRE directly at 800 84
  2. MOHRE will attempt an amicable resolution
  3. If unresolved, your case goes to the labour dispute committee

New MOHRE Process for 2024: Faster Resolutions

Effective January 1, 2024, MOHRE has implemented a new process for UAE end-of-service dues claims:

  • Streamlined resolution for claims under Dh50,000
  • Aims to expedite the resolution process for employees

Expert Insight on UAE End-of-Service Dues Claims

Zeiad Yehia from Kashwani Law Firm advises, “It’s imperative that employees initiate contact with the labour office at the earliest opportunity to expedite the resolution process.”

Key Takeaways for UAE End-of-Service Dues Claims

  1. Know whether you’re in a free zone or mainland company
  2. Calculate your total dues accurately
  3. Follow the appropriate process based on your employment location
  4. Act quickly to initiate your claim
  5. Utilize the new MOHRE process for faster resolution of smaller claims

Understanding these procedures empowers UAE employees to effectively claim their rightful end-of-service entitlements, ensuring a smooth transition when leaving a job in the Emirates.

Further Reading

If you’re interested in learning more about UAE Labor Law, here are some essential articles that cover various aspects of the topic. These resources will help you understand your rights and obligations as an employee in the UAE.

  1. UAE Non-Competition Clause: Can Your Employer Prevent You From Taking a New Job?
  2. How to Report Discrimination in UAE
  3. UAE Notice Period Rules: What to Do If You Need to Quit Immediately
  4. How to File UAE Labour Complaints Faster: MOHRE’s New Video Call Service Guide
  5. UAE Free Zone Labour Complaints: How to File in 2024
  6. Abu Dhabi Social Media Advertising Rules: New Guidelines for Influencers and Businesses
  7. UAE Summer Internship Guide for Students: Rules and Regulations [2024]
  8. UAE Labour Law: Employers Must Give 30-Day Notice Before Termination
  9. UAE Hajj Leave Guide: Eligibility and Application Process [2024]
  10. UAE Labour Law: 7 Rights When You’re Fired [2024 Guide]
  11. UAE Employee Rights: Dealing with Workplace Harassment [2024 Guide]
  12. UAE Labour Law: Do You Have to Pay Your Employer If You Resign? [2024 Guide]
  13. UAE Skilled Worker Classification: 4 Key Criteria [2024 Guide]
  14. UAE Business Age Requirements: How Old to Start a Company in 2024?
  15. Comprehensive Guide to UAE Work Permits (2024)
  16. UAE End-of-Service Dues: How to Claim Unpaid Amounts (Free Zone Guide 2024)
  17. UAE Labour Law: Understanding Your Legal Entitlements and Benefits
  18. UAE: New Labour Complaints Process (2024)
  19. UAE: Working for Two Employers Simultaneously
  20. UAE Annual Leave Entitlements: Comprehensive Guide [2024]
  21. UAE Employee Rights: Repatriation and Annual Flight Tickets Upon Resignation [2024 Guide]
  22. UAE Domestic Worker Rights and Salary Deductions: Complete Guide [2024]